Pro-Monitoring means that we have a US based UL-certified Central Station (or Monitoring Center), which is a call center full of highly-trained agents who will dispatch the appropriate authorities based on the alarm signal that we send to them.

Pro-Monitoring service gives the user extra peace of mind: If the user doesn’t respond to the push notification/text/call on their mobile device after a set length of time (currently 60s), we will notify the Monitoring Center.

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