Motion+Entry Sensors | Frequently Asked Questions

How to prevent false alarms

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Written by Lucy Luo
Updated this week

How to reset Motion+Entry sensor

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Written by Lucy Luo
Updated over a week ago

How to install Motion+Entry sensor

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Written by Lucy Luo
Updated this week

How do I pair my device/s?

Written by Jon Dennis Cruz
Updated over a week ago

How do I set up my sensor if I have animals?

Written by Jon Dennis Cruz
Updated over a week ago

How and where do I mount my sensor?

Written by Jon Dennis Cruz
Updated over a week ago

How do I pair additional sensors with your app?

Written by Jon Dennis Cruz
Updated over a week ago

Can I mount the magnet on either side of the motion sensor?

Written by Jon Dennis Cruz
Updated over a week ago

How do I mount my sensor for monitoring entry?

Written by Jon Dennis Cruz
Updated over a week ago

What is the magnet for?

Written by Jon Dennis Cruz
Updated over a week ago

How do I mount my sensor for motion only?

Written by Jon Dennis Cruz
Updated over a week ago

What can my motion sensor do?

Written by Jon Dennis Cruz
Updated over a week ago

How does the Motion+Entry sensor work?

Written by Jon Dennis Cruz
Updated over a week ago

What does "monitoring mode" mean?

Written by Jon Dennis Cruz
Updated over a week ago

What does "arm-doors and windows" mean?

Written by Jon Dennis Cruz
Updated over a week ago

What does "bypass mode" mean?

Written by Jon Dennis Cruz
Updated over a week ago

What does "sensors left open" mean?

Written by Jon Dennis Cruz
Updated over a week ago

How can I change the monitoring mode of my Motion+Entry sensor?

Written by Jon Dennis Cruz
Updated over a week ago

How will I know if a sensor was left open?

Written by Jon Dennis Cruz
Updated over a week ago

What if my batteries arrive in poor condition?

Written by Jon Dennis Cruz
Updated over a week ago

When would I use the Kangaroo button?

Written by Jon Dennis Cruz
Updated over a week ago

Why is my app asking me to bypass my sensor(s)?

Written by Jon Dennis Cruz
Updated over a week ago

What does the Kangaroo button on the sensor do?

Written by Jon Dennis Cruz
Updated over a week ago

Why is my motion sensor missing motion events?

Written by Jon Dennis Cruz
Updated over a week ago

How long will my batteries last?

Written by Jon Dennis Cruz
Updated over a week ago

How do I replace my batteries?

Written by Jon Dennis Cruz
Updated over a week ago

What type of batteries should I use?

Written by Jon Dennis Cruz
Updated over a week ago

How do I troubleshoot false alarms or other issues?

Written by Jon Dennis Cruz
Updated over a week ago