Usually, E-1106 automatically pops-up while browsing the Application. This rare error is caused by a caching issue. While our developers work on a permanent solution, we would request that you sign out and then sign back into the Kangaroo app. This will not affect any of your paired Kangaroo devices.
Step 1.Open the Settings of your Kangaroo App.
Step 2. Click on "My Account"
Step 3. Tap on "Sign out"
Step 4. Log back in using the same phone number linked to your account and you are good to go!
If the above steps did not help you in resolving E-1106, kindly contact us.
Comments
3 comments
I CANT' EVEN DOWNLOAD THE KANGAROO APP ONCE I UNINSTALLED IT. PLEASE GET THOSE ENGINEERS ON THIS PROBLEM!!!
Waking this thread a year later… started receiving E-1106 errors in the app. Found this page and thought “no big deal.” I signed out of the app and when I launched it again it requested my phone number, as expected. Entered the same number I've been using all along… and the app immediately gives me “Whoops! Something Went Wrong. E-1010.”
I suspect somebody is going to tell me to remove and reinstall the app… then reset and reconfigure all my devices,… But I'l wait for a response, hoping I don't have to do that again…
I've been without the app for about 6 months now.
One of my doorbell cameras quit working so I changed the batteries which made no difference. While trying to decide if I should replace it, or find a different doorbell camera.
I noticed a new version of the app was published 4 days ago. I installed it on my device and upon entering my phone number, I receive:
Whoops!
Something went wrong. E-1010
This started 6 months ago when I received an E-1106 error and followed the advice here, to log out/in. Logging back in returned E-1010, and I have't been able to use the app since then.
Is there some way to get back to square zero so that a new install will work?
Or should I consider a different system?
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