How do I reset the camera? Jon Dennis Cruz April 01, 2021 10:54 Updated Press and hold the Privacy Shield button for 15 seconds. Related articles Pairing your Kangaroo Privacy Camera How do I reset my Kangaroo security device/s? (with video) Reset your Indoor + Outdoor Camera (with video) Reset the Doorbell Camera (with video) How does the Privacy Shield work? Comments 5 comments Sort by Date Votes david elder October 17, 2022 14:54 Where's the privacy shield I can't find it in my settings 0 Texas Libra Murphy December 06, 2022 01:10 I can't see a privacy shield either 0 SCGMAIL January 24, 2023 21:29 what if cant reset outdoor cam? is anybody support my issue? -1 Erin Matson February 11, 2023 11:13 My camera will not pair at all 0 rogermitchell3196 March 12, 2023 15:48 I can't watch live feed .. it's been like this since 2 month's after I got it .. when I contact them all of a sudden it will start working for maybe a week ... and never record's certain things... it will record a cat walking by but didn't record the ems coming to my house 0 Please sign in to leave a comment.