You have the option to turn motion detection on or off. If motion detection is on, your doorbell will detect for motions and take series of photos.
Enable Motion detection feature
1. Open the Kangaroo App
2. Click on the name of your Doorbell Camera.
3. From your Doorbell camera's settings, you can enable / disable motion detection feature.
Motion Detection Sensitivity : Choose at what distance your camera begins detecting motion
1. Open the Kangaroo App
2. Click on the name of your Doorbell Camera
3. Look for "Motion detection sensitivity"
This can only be found if the Motion detection feature is turned on.
4. Use the slider to set the sensitivity from Average to Extra
Average sensitivity can detect motion within 8ft.
Extra sensitivity can detect motions within 16ft.
If your Doorbell camera is still not detecting motions even after doing all these steps, kindly contact us.
Comments
14 comments
How much would it cost me to upgrade so I could get a color camera doorbell ringer thing. And how much would it cost me if I got a new color for my backyard and could I sometimes put it inside the house?
How to turn motion detector off. It is windy today and the motion detector is beeping every minute
Where are the answers to these questions at
My motion detecter only works half the time. Buyer beeware
My notifications sounds are on, I can clearly tell someone walked by but no picture at all, it's frustrating. I'm going to return it and I'm going to get the Geeni indoor camera by the window, it records, constantly streaming and saves pictures from motion detection for $2 more.
I have the same problem when are you going to answer the question how can we lower the sensitivity for this device
Motion detector does not work does not take pictures and I don't know why
Me too! Since we got doorbell 2018, this setting NEVER worked. Not cool.
Why can't they fix this before they keep adding features!!!
Don't like it upgrading to something else
I have the same problem, I can not move the slider down. It's on average and I get alerts when all traffic goes by or if it's a windy day and the branches are moving on my tree.
Which device do you have? Cuz mine already did this automatically when we installed it. Some clips dont come through clear enough or detect motion soon enough to get a clear view of my visitor. But usually i can see just fine. I have the Doorbell Camera.
The slider to adjust sensitivity will only go to extra and average, no lower. I live on a main hwy and would like to set it to low. Is there a way to do that?
I’d like to be in the know, as well, please!
Why is there no way to turn the camera on at the doorbell to see who is at the door? sorry a little three second blurry view is not enough! Why cant I found a way to go back and monitor the area around the door!
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