System notifications can be customized in-App.
1. Open Kangaroo App's settings.
From the homescreen, click on the gear icon from the upper-right hand corner.
2. Scroll down to "System Notifications"
Notification sent to your phone within 5-15s of the trigger. This can be found from your phone's Settings.
Notifications that sound a loud alarm tone even when your phone is in 'Do Not Disturb' mode or silenced. If a selected activity alert goes unanswered, critical alerts will follow.
If you would like to receive marketing notifications about our products, promos or any bundled purchases.
Voice or Text notification (for Kangaroo Complete Protect users ONLY)
Found in individual device’s settings.
Professional Monitoring response (for Kangaroo Complete Protect users ONLY)
Call from an agent and emergency response if unanswered
Any changes made are immediately saved. Make sure to check System notifications and your phone's settings if you are not getting any notifications of motions detected by your Kangaroo devices.
If you are still having issues with your system notifications, kindly contact us.