No motion detected by your Indoor + Outdoor Camera? (with video)

Are you not getting any notifications that your Indoor + Outdoor Camera has detected motions? Did you try to test the camera and did motions in front of it but still no motions were detected?

Step 1. Tap on the name of your Indoor + Outdoor camera.
Open the Kangaroo App, click on the name of your IO Camera and scroll down to “Link to Security”. Make sure it is toggled to “ON”.

Step 2. Look for "Link to security"

Step 3. Turn on link to security.

NOTE: To avoid having the camera turned off, please select “Camera on” for when the home is disarmed, armed and when the doors+windows are armed. 

Step 4. Arm your home.
After linking the IO Camera to security mode, go back to the landing page when you open the Kangaroo App and press on the lock icon that arms your entire home.

Step 5. Test for motions.
Try to wave or move in front of your IO Camera and test for detected motions.

TAKE NOTE:

If you are on Basic Plan, there is a cool-down time period for 5 minutes – which means that it is every after 5 minutes that the IO Camera will detect motions. However, should you be under Camera or Complete Protect Plan, there will be no cool-down time for motions detection.