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My doorbell has gone offline and it won’t reconnect! (with video)

Comments

17 comments

  • David Witt

    qaak8ákjjaaajá8 pp lol kllkl

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  • Aryn Aranda

    My doorbell camera doesn’t work anymore at all will not come on

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  • Tracy S

    Hi the device won't come on even with new batteries. I cleaned inside with small dy cloth and that did not work.please assist..thanks

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  • egill_210

    My device stop working. I replaced the batteries checked my wifi that light indicators on my door bell won't come on .

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  • Christine Picardal

    Hi there, egill_210! I am sorry to know that you are having issues on your Doorbell Camera. There might be some troubleshooting steps we need to do to have it back functioning again. The resetting on the last portion of this article would be one of the resolutions to your issue.

    -1
  • Linda Simila

    Still not working

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  • Linda Simila

    New battires, same set up,
    No resuts

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  • Thomas Frazier

    can I get a replacement.

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  • Dee

    I changed batteries in my door bell camera now it won't work can't get any lights on door bell press door bell and get nothing I have called about 6 or 7 times so far left messages never a return call

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  • Walter Breeden

    I cannot seem to get my doorbell camera working it gets to the part where it connects with the internet it says 96% and that's where it stays and then it goes in two or three times and still stops at 96% and says cannot connect now

    -1
  • Tina Crees

    The doorbell camera with chime is junk. Had mine at my front door for about 4 weeks. It stopped registering activity with no notification when I accessed it said battery level 30%.
    I put brand new batteries in and still showed 30%. But was capturing activity. The next day again stopped capturing activity and said battery level 20% and to replace batteries.
    It gave a list of recommended batteries and hysterical rhe batteries it came with were not on the list.

    1
  • Mckenzie Page

    My doorbell camera stop working for months I've changed batteries over and over and still not working I've did everything y'all suggested on this app and still not working I need a replacement I will never purchase again this is not a good quality product for safety

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  • Malcolm Kennedy Sr

    My doorbell cam does not connect to wifi. The first time it went to 96% and never went any higher, now it says the doorbell is offline. I have tried the suggestions and nothing works. I have a second doorbell cam, they were bought at the same time and it set up find with no problems.

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  • Jacklyn Wesson

    My doorbell camera will not come on ,I replace battery,tried reset it still want do nothing my WiFi is working .it been off since March.every time I chat you says the same thing but it don't work. I am paying for a broken phone

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  • Patricia Ross

    Am having problems did everything nothing work

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  • mikeydiana0516

    From the day I bought the kangaroo video doorbell camera it’s gone offline i’m tired of having to reset it each and every single time it goes offline. If I reset it on Monday by Wednesday it’s already offline. SO DON’T WASTE YOUR TIME OR MONEY BUYING THIS PLEASE DON’T

    1
  • John Cassidy

    Same here. P.O.S. New batteries, reset router. Won't connect says 30% battery

    1

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